Privacy Policy

Established: April 14, 2019

Your privacy is important to us and we are committed to protecting the privacy of our users and the information that you share in connection with our website.

This Privacy Policy applies to information that Luna Mare Donna, LLC collects about you on or through lunamaredonna.com, referred to herein as the “Site.” Our website is operated by Luna Mare Donna. Throughout the Site, the terms “we”,

This Privacy Policy identifies:
- What information we collect, both Personal Information and Non-Personal Information
- How we use the information
- Your rights with respect to the use and disclosure of the information

  1. What is Personal Information? 

    Personal information means information that allows someone to identify or contact you, including your name, billing address, shipping address, telephone number, e-mail address and any other non-public information about you that is linked to any of the foregoing information.

  2. What Personal Information do we collect?
    We collect Personal Information that you voluntarily provide us, such as when you register for an account or make a purchase, we may collect your name, email address, contact information including mobile telephone number, billing address, shipping address, payment information including credit card numbers, birth date, purchased, and/or other information you may provide us.

  3. How do we use your Personal Information?
    We may use your Personal Information to do the following: - to make the Site available to you
    - to process and fulfill merchandise orders
    - to respond to your requests
    - to manage your account
    - to provide you with promotional communications
    - to monitor the security of the Site
    - to enhance the Site

  4. When do we disclose your Personal Information?
    We may share your Personal Information with third parties, such as vendors and service providers involved with billing, payment processing, fraud protection, credit risk reduction, marketing, data analytics support and service of the Site, and shipping of purchased merchandise.
    We may share your Personal Information when we believe disclosure is necessary or required by law or regulation, to protect users or the integrity of the Site, to defend or exercise our legal rights, or when it may be necessary for other legitimate purposes as reasonably determined by us.
    We do not sell, trade, or otherwise transfer your Personal Information to outside parties, other than to the trusted third parties mentioned above or in the aforementioned situations.

  5. What is Non-Personal Information?
    Non-Personal Information includes:
    - Information Collected by Our Servers
    To make our Site more useful to our customers, our servers, which may be hosted by a third-party service provider, automatically collect information from you when you visit the Site, including your browser type, operating system, Internet Protocol (IP) address, domain name, and/or a date/time stamp for your visit.

    - Log Files
    As most websites do, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. We may use this data to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information our user base, and enhance the Site.

    - Cookies
    Like many other websites, we use “Cookies,” which are small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session Cookies, which expire when you close your web browser, and persistent Cookies, which remain on your computer until you delete them. Cookies provide you with a more interactive user experience.

    - Google Analytics
    In order to help us determine how users use the Site, we may use Google Analytics, which uses Cookies to collect information such as how often users visit the Site, which pages they visit, and what other sites they used prior to coming to our Site. Google Analytics collects only the IP address assigned to you on the date of your visit to the Site, rather than your name or other Personal Information. We do not combine the information from Google Analytics with your Personal Information.

  6. California Privacy Rights
    Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of Personal Information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

  7. California Do Not Track Disclosure
    Do Not Track is a privacy preference that users can set in their web browsers. When a user activates the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not recognize or respond to Do Not Track browser settings or signals. As a result, we continue to receive and collect information about you and your internet activity even if you have turned on the Do Not Track signal.

  8. European Privacy Rights
    If you are a resident of Europe, you have the right to access the Personal Information we hold about you and to ask that your Personal Information be corrected, updated, or deleted. If you would like to exercise this right, email us at customercare@lunamaredonna.com. Also, if you are a resident of Europe, we note we are processing your Personal Information in order to fulfill contracts we have with you, such as fulfilling an order you make through the Site or otherwise to pursue legitimate business interests listed above. Please note that your Personal Information may be transferred outside of Europe, including to The United States and Canada.

  9. Data Retention
    When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete this information.

  10. Minors
    The Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from children under 18 years of age. If you are under the age of 18, you must have your parent’s permission to access the services. If you learn your child has provided us with Personal Information without your consent, you may alert us at customercare@lunamaredonna.com. If we learn that we have unknowingly collected any Personal Information from children under the age of 18, we promptly take steps to delete such information and terminate the account.

  11. Unsubscribe
    You have the opportunity to unsubscribe to any e-mails or mailings by clicking on an “unsubscribe” hyperlink contained within promotional e-mails we send to you. If you use the services provided through the Site, you may continue to receive e-mails from us related to those services. Requests to be removed from a mailing list may take up to a week to go into effect. Even if you are removed from such a list, if you place an online order from the Site, we send you an e-mail confirming your order and may be required to contact you by phone or e-mail if there are questions about your order.

  12. Changes
    From time to time, we may update this Privacy Policy, in whole or in part, to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated Privacy Policy immediately replaces and supersedes any prior Agreements, unless otherwise noted. Accordingly, if you use the Site after an update is published, you unconditionally agree to be bound by the updated terms and policies.

  13. Questions
    Please feel free to email us with questions at customercare@lunamaredonna.com.