ordering and payment
Prices on our website are listed in U.S. Dollars.
shipping
We ship domestic and international orders via FedEx. You receive a FedEx tracking number by email when your order ships.
Standard shipping rates:
FedEx Domestic 2-3 days - $8.00
FedEx International - to be determined by location
Purchases cannot be shipped to P.O. Boxes.
We generally ship orders within 2-5 business days after the order is received. Please review the order information before placing your order, and provide a suitable shipping address and contact information.
order modifications and cancellations
You can change your shipping address provided the order has not yet shipped.
We do not change the order once the order has been placed.
We do accept cancellation requests made within 1 hour of order placement. If you wish to cancel an order, please send an email to customercare@lunamaredonna.com.
returns and exchanges
We do not accept returns or exchanges on panties.
We accept returns and exchanges on unworn tees initiated within 14 days of the date of shipping. Merchandise must be accompanied with all original tags and sent back via FedEx Ground at your cost. Items received damaged or dirty are handled on a case by case basis. We reserve the right to refuse a return on any items received back in unsatisfactory condition. If you wish to initiate a return or exchange, please contact us by email at customercare@lunamaredonna.com.
contact
If you have questions, please contact us by email at customercare@lunamaredonna.com.